Privacy Policy

1. Introduction

Welcome to CrowdIght, operated by True North Marketing ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our DIY market research and product testing platform.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email, phone number)
• Account credentials and authentication information
• Company and professional details
• Demographic information for research purposes
• Payment and billing information

2.2 Usage Data

• Survey and poll responses
• Platform usage analytics
• Device and browser information
• IP addresses and location data

3. How We Use Your Information

We use your information to:

• Provide and improve our market research services
• Process payments and manage accounts
• Facilitate survey and poll participation
• Deliver targeted research opportunities
• Communicate service updates and support
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

• With Research Clients: Anonymized and aggregated survey responses
• Service Providers: Trusted third-party vendors who assist in platform operations
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for sensitive data
• Secure data centers with restricted access
• Regular security audits and monitoring
• Employee training on data protection
• GDPR compliance for European users

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct or update inaccurate data
• Delete your account and associated data
• Opt-out of marketing communications
• Request data portability
• Object to certain data processing activities

7. International Data Transfers

As we operate globally across MENA, South Asia, and Africa, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for all international transfers.

8. Contact Us

For questions about this Privacy Policy or your data rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the effective date. Your continued use of CrowdIght after changes become effective constitutes acceptance of the revised policy.