Legal

Terms & Conditions

The rules and guidelines for using CrowdIght's platform and services

Effective Date: September 12, 2025

1. Acceptance of Terms

By accessing or using CrowdIght's DIY market research and product testing platform ("Service"), operated by True North Marketing ("Company," "we," "our," or "us"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you may not use our Service.

2. Description of Service

CrowdIght provides a platform for conducting market research, surveys, polls, and product testing, with a focus on emerging markets including MENA, South Asia, and Africa. Our services include:

  • Professional survey creation and deployment
  • Lightning-fast poll creation and management
  • Physical product testing capabilities
  • Targeted advertising solutions
  • Data analytics and reporting tools

3. User Accounts and Registration

3.1 Account Creation

To use certain features of our Service, you must create an account and provide accurate, complete, and current information.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.3 Account Types

  • Free Plan: Social credit system with basic features
  • Enterprise Plan: Advanced targeting and unlimited scale

4. Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with other users' use of the Service
  • Create fraudulent or misleading surveys or polls
  • Collect personal information without proper consent

5. Payment and Billing

5.1 Fees

Certain features of our Service require payment. All fees are non-refundable unless otherwise stated.

5.2 Billing

You agree to pay all charges associated with your account. We may update our pricing with reasonable notice.

6. Intellectual Property

6.1 Our Content

The Service and its original content, features, and functionality are owned by True North Marketing and are protected by intellectual property laws.

6.2 Your Content

You retain ownership of the content you create using our Service. By using our Service, you grant us a license to use your content as necessary to provide the Service.

7. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

GDPR Compliance: We are fully compliant with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

8. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

IN NO EVENT SHALL TRUE NORTH MARKETING BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

12. Contact Information

If you have any questions about these Terms, please contact us:

True North Marketing
Email: thavi@truenorthmarketing.in
Website: www.truenorthmarketing.ae

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the Service after such changes constitutes acceptance of the new Terms.